Return Policy
Return Policy
At swadsootra, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 7 days from the date of delivery to return an item for a exchange.
To be eligible for a exchange, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
How to Initiate a Return
To start a return, please contact us at:
- Email: kunal09pvt@gmail.com
- Phone: [8318094504]
Please include your order number and reason for return. We'll provide you with return shipping instructions.
Exchanges
You can obviously able to claim exchange when the product is expired or you received the any other product instead of the product you ordered.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement to you.
Questions?
If you have any questions about our return policy, please contact us at support@swadsootra.com